Past Incidents

We have been seeing heavy load which has caused led to some customers dashboard intermittently showing no jobs. We have re-routed traffic and the system is now operating within normal levels. We continue to monitor. If you are having problems, please wait a minute or so and then try again.

We have been seeing spikes in traffic which has caused intermittent performance issues for some customers. Traffic is currently within normal levels but we continue to monitor. If you are having problems, please wait a minute or so and then try again.

We've experienced some disruptions in the connectivity between Okappy and Xero, resulting in difficulties for some clients when exporting invoice and updating invoice statuses within Okappy following modifications in Xero. The issue has been addressed. We continue to monitor the system to ensure seamless operation moving forward.